Privacy Policy

Tronical is dedicated to protecting the privacy and security of its clients and site visitors. This privacy policy sets out Tronical's privacy terms for you, so you can be confident in how your data is processed and stored.

For the purposes of GDPR, Tronical is the data controller, responsible for deciding how your personal data is used and kept safe, and for ensuring your data is only used for legitimate purposes. If you have any questions about how we protect your privacy, please contact us at privacy@tronical.co.uk.

What information we collect

You may provide Tronical with the following types of personal information when you engage with our services:

• Identity - first name, surname and email address
• Contact - telephone numbers and postal address
• Financial - payment card details, billing address, purchase information and transaction history

Tronical may also collect the following information when you use our services (using cookies or other tracking technologies):

• Usage - how you use our services, including time spent, click-throughs and errors
• Technical - browser version and type, operating system, device information, IP address, network and software identifiers, and system configuration

How we use your information

We use your information to provide and improve our services, to bill you, to keep you informed about your website, and to comply with our legal obligations. We will never sell your data.

Sharing your information

Tronical does not share your data with any third party for the purpose of marketing their products or services to you without your prior consent. Where we use processors to deliver our services, we ensure they handle your data lawfully and securely.

Your rights

Under GDPR you have rights in respect of your personal data, including the right to access, correct, restrict or delete the information we hold about you, and the right to complain to the Information Commissioner's Office. To exercise any of these rights, contact us at privacy@tronical.co.uk.